FAQs
If you have a question you can't find an answer to please get in touch with us.
Visit our contact page where you can search for your local depot using our clever postcode look up tool.
We encourage you call your nearest depot and arrange this directly with them. Our teams are always happy to help.
Please call us and speak to our shipping department.
Falcon Timber can source a vast range of products, so if there is something you can’t see on our website or within our product guides, please get in touch and our team will be happy to help.
The new Falcon Timber product guide will be available online (coming soon!) and available as a physical guide that can be delivered to you.
Falcon Timber Ltd supports independent third-party audited Chain of Custody certification of forestry & forest products and recognises this as the best way of demonstrating good environmental management. We hold PEFC and FSC® (FSC-C016787) Chain of Custody certificates and are members of PEFC UK. The vast majority of panel products imported and distributed by Falcon Timber Ltd is certified under one or other of these environmental management schemes.